Frequently Asked Questions
Everything you need to know about our specialty coffee and delivery.
When will my coffee be roasted?
To ensure maximum freshness, we roast our beans in small batches every Tuesday and Thursday. Your order will typically ship within 24-48 hours of roasting.
How should I store my coffee beans?
We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile of the beans.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping costs and delivery times vary based on your location and are calculated at checkout.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns. However, if there is an error with your order or the product is damaged, please contact us within 7 days for a replacement or refund.
Are your coffee beans ethically sourced?
Yes, we prioritize Direct Trade relationships. We work closely with farmers to ensure they are paid well above Fair Trade premiums, supporting sustainable farming practices and community development.
Do you offer a subscription service?
Absolutely. You can choose your favorite roast and delivery frequency (weekly, bi-weekly, or monthly) to save 15% on every order. Subscriptions can be paused or canceled at any time.